What we can learn about a company through its mission statement.
June 30, 2023
This past week, I read a mission statement from The Knot's corporate website (https://www.theknotww.com/). The statement included a paragraph and five principles. The paragraph describes what the parent company does. The statement says:
"We help couples around the world navigate and enjoy life’s biggest moments together. As a global company, our industry-leading websites, top-ranked mobile apps, and trusted resources provide the most sought-after information, connections, and ...
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It was October 2021, and I had just finished my first in-person trends seminar since the pandemic impacted all industry shows. At the end of the image-packed program, an audience member raised her hand and challenged, “Do trends even matter anymore?”
It was a valid question. The pandemic had disrupted business, upended supply chains, transformed education, revealed vulnerabilities, altered priorities, and unexpectedly claimed many lives. The question was tinged with cynicism. Pent...
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It’s a formidable task, overseeing product development for all of Lenox’s flatware brands, which includes Lenox, Kate Spade, Oneida, Cambridge, Hampton Forge, Reed & Barton, and Gorham. Your tenures at Oneida and Bed Bath & Beyond, as the tabletop buyer, provide a solid foundation for this position.
Prior to Oneida, where I was senior product marketing manager when Lenox acquired us, I was at Bed Bath & Beyond for 12 years, most recently as the tabletop buyer. My whole ...
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Art and design play a crucial role in creating a unique and memorable brand identity. However, designing compelling art and graphics can be a challenging task, especially for brands and retailers looking to create something that stands out in a crowded market. Midjourney, a new AI-based service, may provide valuable inspiration when designing products. Brands may be able to differentiate themselves from the competition.
Midjourney is an image creation software that reads whatever ...
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While drinking Athletic, a non-alcoholic (fake!) beer, I noticed that its box proclaims that it gives back 2% to local trails. I love walking trails, and I thought: the next time I venture to have a sober night, I’ll pick up another box of Athletic. (Thanks, Athletic, for giving out $2.5m in trail grants.) Warby Parker gives a pair of eyeglasses for each pair bought (they've given 10m pairs!), while Bombas does this for socks. Bookshop.org gives a percent back to small ...
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Bridge has something that every store needs, but doesn’t really want: product data. We get stores to trust us that they need our product data for 64,000 products from 109 brands. They really don’t want the data—they want the sales from it. The data itself is worthless, but the sales from it are invaluable. Do you know who also has this issue? Funeral directors. Last week's Wall Street Journal shares that mortuaries are leveraging bonsai trees, setting up bouncy castles, ...
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Every table is the story of an encounter. Sambonet invites you to look through the abstract foliage of its new Jungle cutlery. An interweaving of natural elements, a decorative motif that redesigns cutlery by 'dressing' it with contemporary style. Just by placing the fork, spoon and knife close together, the asymmetrical graphism conceived by the fashion designer Gianni Cinti is composed. Signs of an organic and unique storytelling.
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Baobab created rich and colorful prints with the expertise of Japanese paper craftsmen, bringing forth the Bohomania collection of sublimated glass with a shiny finish. The paper is dyed in natural pigments that form a random print with the folding technique of origami.
The Kilan scented candle is made in a glass with a shiny effect that allows the flame to shine through. The graphic pattern that covers the glass is a delicate blend of blue-gray and celadon green, with a texture similar to ...
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Today’s Gen Z gift registrants want to do everything online, often on their iPhone 14. They want to start a registry, add products, remove products, edit quantities, and view purchases. They don't want to call the store to do this.
In the adoption of digital tools, another trend is also at play: female shoppers are busier than before. Today, more women graduate from college than men. Women are increasingly doctors, CEOs, and world leaders. (Italy just welcomed its ...
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An East Village Artist’s Death Prompts a Reflection on the State of Indie Retailers Today
…….
While thumbing through the Times, I noticed a smiling young woman’s picture in the obituaries. In the black and white photograph, she's standing on a fire escape with a historic building and a bridge in the distance. I was initially attracted to Ronni Solbert’s 1959 picture, yet I was even more drawn in by what I noticed next to her photo: a children&...
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In the movie Glengarry Glen Ross, a motivational speaker played by Alec Baldwin addresses a group of salesmen. He writes three letters vertically on the chalkboard, “A B C.” He explains that the acronym means "Always Be Closing."
The way that Baldwin's character thinks about sales, I may think about reading. I think of: "ABR,” Always Be Reading. Whether it's breakfast, lunch, or dinner, I try to get in a page or two of the Times, Wall St. ...
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This graphic shows the situation in which many retailers find themselves. Many retailers are stuck trying to connect their digital wholesale buying and their stores’ websites.
On the left, we see wholesale software operators, including MarketTime, Juniper, Faire, Bridge, etc.
In the middle is the retailer.
On the right we see retail (D2C) software providers, including Bridge, Shopify, Big Commerce, etc.
The software entities on the left should connect ...
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In a recent NY Times article about working out, the author Christie Aschwanden gives readers tips on how to make working out more enjoyable. (Read the article: https://www.nytimes.com/2022/01/19/well/move/habits-motivation-exercise.html). In reading this, I saw many parallels between working out and helping our stores get their websites ‘in shape.’ The author encourages readers to not think of working out as exercise and instead think of it as "hanging out with friends...
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Last February e-commerce company Shopify Inc. replaced the “Ottawa, Canada” dateline that began its press releases and earnings reports with a strange new one: “Internet, Everywhere.” The geographical shift came at the insistence of Shopify’s founder and chief executive officer, Tobi Lütke, who tends to view such matters through the prism of cold, hard logic. In May 2020, only a few months into the pandemic, he’d made the early, seemingly rash decision to...
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This cool graphic of a receipt shows the impact of shopping small. AmEx’s shop small campaign, which overlaps with the shop local movement, encourages customers to shop at local, mom-and-pop businesses. Shopping at indie businesses allows customers to get items quickly and discover new finds.
We support the shop local movement and the AmEx shop small campaign. Bridge helps this movement by filling the websites of America’s best indie shops with thousands of products, ...
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When I was 24-years old, a market research company sent me to Philadelphia to survey potential users about a new offering from General Electric Finance. Your first question may be: "Wait, Jason was once 24?" Your second may be: "GE had a consumer finance arm?" Yes, and yes. GE was once a conglomerate with its hands in many industries, from television to nuclear reactors to jet engines. GE, like Toshiba and Johnson & Johnson, has since shrunk. But the era of the ...
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