New Feature: A Customer's Review Can Now Include a Private Message

Your Shop Local Store has a new feature: a customer can share a private message with your business when leaving a review on your Shop Local Store.

Previously, a customer could not share a private message when leaving a public review. The private message is only visible to your business. 

In the example shown, we see a review notification email sent to a retailer. In the email, the store can see the customer's public review and private message. On the store's Reviews page, only the ......
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New Feature: Registrants Can Promote Your Store via Text Message 📲

Your Shop Local Store has a new feature: Registrants can now invite friends to open a registry at your store. The new "Help a Friend" feature on registry lists allows registrants to send a text message to their friends with an invitation to open a registry.

In the example shown, we see a registry list at Luxury Gift Shop. In the "Help a Friend" box, the registrant can click the "See Details & Invite Friend" link to refer their friend to your registry service.......
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New Feature: Your Emails Have a New Format

Your Shop Local Store has a new feature: we've launched a new format of your emails notifying you and customers of orders. The emails now include product pictures, brand logos, registrant pictures, various font enhancements, and more.  

Previously, the email format was basic text (no pictures or logos).

In the example shown, we see an Order Status Update email to a customer from The Cook's Station, a kitchenware store in South Carolina. In the email, we see the store's logo along......
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New Feature: Add Your Bio to Your Profile

People around you have great experiences and unique interests.  Let’s help you learn about them—and share yours. Your account has a new feature: You can now add bio information to your staff profile. The new "About" field in your staff profile allows you to share what you do and what interests you. This bio text is displayed on your Team page and can be viewed by other staff members.  

By default, the "About" field will pre-populated with &......
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Updated Feature: Manage Your Relationship with a Business

Your Shop Local Store has an updated feature: We've made it easier to manage your relationship with a business and the brands it manages. Clicking on a brand's logo opens a modal where your store can view and edit its relationship with the brand. 

Previously, your store could edit its relationship with a business but not easily edit its relationship with a brand. 

Now, the updated modals allow your store to view and manage the relationship with a business and the brands it ......
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New Feature: Easily Access Your Wholesale Orders

Your Shop Local Store has a new feature: We've made it easier to to see your recent wholesale orders. At the top of your account, when you hover over “Orders” you'll see the drop-down shows wholesale orders your store placed.

Previously, the Orders drop-down only displayed retail orders.  To see your wholesale orders, you had to click the Orders link, then navigate to the Wholesale Orders page. 

In the example shown, we see a retailer's drop-down displaying ......
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New Feature: Book an Appointment with a Shop Local Coach

Your Shop Local Store has a new feature: Your business can now easily book an appointment with a Shop Local Coach through your Shop Local site. 

Before this update, one had to call, text, or email a coach or message them through the online message feature to request an appointment. 

With this update, your business can use the "Book Appointment" link to request an appointment with a coach.

Clicking the link will open a modal where your business can fill out a form ......
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New Feature: Easily Navigate Between Orders

Your Online Store has a new feature: We've made it easier to navigate between orders placed on your Online Store. The Order Details page now has forward and backward arrows so you can navigate between orders with one click. 

Previously, to see another order, a merchant had to click on the back arrow in the browser, find the order it wished to view, and then click it. The merchant would repeat these steps every time it wished to view a different order.

Please follow these steps to......
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New Feature: Gift Givers Page for Registries

Your Online Store has a new feature: We've made it easier for you and your registrants to view information about a registry's gift givers. There is now a dedicated Gift Givers page that displays purchases grouped by the gift giver.  

Traditionally, orders are organized by date.  This page groups orders by the gift giver. The page outputs a registry’s gift givers’ emails and addresses on one page making it handy to manage thank you notes.   

The ......
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New Feature: More Easily Access Key Product Content

Your Online Store has a new feature: We've made it easier to access important product-related services and content. This feature reduces the number of clicks needed to perform actions and access pages.  

In the Master Bar of your Store, there is now a Products icon. This icon’s drop down includes many of the popular product-related services your business likely uses. Previously, you would need to visit the Management home page to view many of these links. 

In......
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Updated Feature: Easily Connect with Your Sales Reps

Your Online Store has an updated feature: you can now more easily connect with your sales reps. 

On a brand's home page, you can invite your sales rep to join you on the Shop Local platform.  Your store can also edit or remove a sales rep assigned to a brand. 

Connecting with your sales reps helps your store contact the right rep more quickly, sell more products, and work more efficiently.

Please follow these steps to access this feature:

1. Please log in to your Shop

......
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New Feature: More Easily Access Store Settings

Your Shop Local Store has a new feature: it's now easier to access settings for your Online Store.  We've moved all of your Online Store settings to their own tab in your Business Profile.  Previously, these settings were combined with other information on your Profile Home tab. 

With this update, your store can easily see just your Online Store settings. 

Your Online Store tab contains these sections:

• Retail Purchasing Online
• Retail Purchasing Online: Gift Cards

......
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Updated Feature: More Easily View Product Images on Registries

Your Bridge Shop Local Store has an updated feature: it's now easier to view products' images and browse to other related images on a registry list.

In the example shown, we see a registry list at The Ivy House, a fine china store in Dallas. In the product image thumbnail, we can see the number of pictures that correspond to the product. At the top-right of the image thumbnail, one can click the enlarge icon to open the product image modal.

In the product image modal, we can see the new ......
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New Feature: Easily Access a Brand's Wholesale Information

Your Bridge Shop Local Store has a new feature: you can now more easily access a brand's wholesale information.  This wholesale information helps your store more quickly and accurately process an order. 
 
Your brand's Collection page now displays this information:

• Wholesale reordering terms. 
  • Minimum reorder amount
  • Whether brand dropships.
  • Dropship fee.
  • Break-pack fee.
  • Payments terms.
  • Restocking fee.
• The brand’s contact

......
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Updated Feature: Display Gift Givers' Names to Encourage Future Gift Givers

Your Bridge Store has an updated feature to encourage customers to complete a registry purchase.  Your Bridge Store displays gift givers' names on a registry's list.

Previously, the gift givers' names were only displayed by rolling over "Purchases" at the top of a registry list. 

Now, the gift givers are also displayed in a box at the footer of a registry's list.

In the example shown, we see a registry list at The Ivy House, a fine china store in Dallas. At the ......
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New Feature: Tour Your Site's Navigation Menu

Your Online Store has a new feature:  Using blue boxes, we have created a tour to guide you through the software's important navigation features. Taking this tour will help you save time and better utilize your software.

The tour explains these links:

• Home Page
• Dashboard
• Activity
• Your Orders
• Wholesale
• Your Inbox
• Account Management
• Syncing
• Add
• Display Mode
• Your Profile

Please follow these steps to access the navigation tour:

1. Log in to your Bridge

......
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New Feature: Promote Post-Wedding Discounts

Your Bridge has a new feature: You can now promote post-wedding discounts on unpurchased registry items to your registrants. Your store can turn this feature on or off. This discount keeps your business competitive with major registry players (e.g. Zola may offer a 20% discount).

If you choose to offer a post-wedding discount, you can offer the following percentages off:

• 5%
• 10%
• 15%
• 20%

Once the feature is turned on for your store, the post-wedding discount is promoted to ......
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