"A 2021 Harris Poll Consumer Shopping Study showed that 71% of Americans would prefer to buy from an independent retailer over a national chain, as long as they were equally convenient and reliable."
~ SpotOn
I believe these survey results. Shoppers want to shop local, but they don't want to sacrifice selection, price, or speed. Consumers will shop with your indie store if you can offer the same selection, price, and delivery speed as, say, Amazon. Is ...
Read More
Economist Bent Flyvbjerg encourages us to find our “Lego” in his new book “How Big Things Get Done.” Mr. Flyvbjerg, whose new book is reviewed by Ben Cohen in this week’s The Wall Street Journal, says that most large projects that are completed successfully use a modular approach. Excerpt from The Wall Street Journal:
“That’s the question every project leader should ask: What is the small thing we can assemble in large numbers into a big ...
Read More
We're happy to see five brands promote Bridge Shop Local in Tableware Today's February/March 2023 issue.
The brands promoting Bridge Shop Local include:
Bordhallo Pinheiro
Carmel Ceramica
Mary Jurek
Pampa Bay
Vista Alegre
In the advertisement, the brand displays either Bridge’s ‘B’ or our ShopLocal.org logo.
A brand shows the logos so that retailers know they can easily sell the products shown. When a brand offers our Product Syncing service, a ...
Read More
When growing our network, we consider what it takes to keep existing members and grow into other industries. Andrew Chen in The Cold Start Problem reports that Facebook famously wanted a user to get 10 friends in a week because then the person would likely use the service. Similarly, Slack said users with about 10 connections tend to become active users. My company currently doesn’t have such new user benchmarks and we need to develop them.
Adding New Retail Members to the Product...
Read More
It takes a lot of people to build a bridge, but just two to tango. This applies to the analog world as well as the digital one. In the digital space, I'm using tango to refer to messaging between two people. I believe messaging is a service we can add to our offering to diversify how our company Shop Local grows.
Different Networks Require a Different Number of Users in a Group
Andrew Chen in The Cold Start Problem states that a key difference among network models is the required minimum ...
Read More
When you look at your driver’s license, it lists if you’re an organ donor. Twenty years ago, only 20% of people were donors, but today 80% are—thereby saving millions of lives. Did people become more kind? No, the question on the application was changed from opt-in to opt-out. People signing up for or renewing a license are now by default enlisted in organ donation. Lesson: the right default answer in medical care can save millions of lives. Similarly, the right defaults ...
Read More
Our retailers recently told us that customers are calling and asking about non-existent brides, and brides are asking about non-existent registry gift lists (e.g. wedding registry lists, baby lists).
We investigated the issues and below is what we found.
What is Happening:
We found that many of these purchases are coming from registrants that open a ‘universal registry’ on websites such as Zola or MyRegistry. These universal registry services allow the registrant to add ...
Read More
Our retailers recently told us that they were confused by strange registry orders. The stores are receiving gift registry orders on their sites but the retailer does not have a registry for the gift recipient at its store. Customers are calling and asking about non-existent brides, and brides are asking about non-existent registry gift lists (e.g. wedding registry lists, baby lists).
We investigated the issues and below is what we found.
What is Happening:
We found that many of...
Read More
Some Bridge merchants do not accept credit cards online. The merchant calls the customer (after they placed the order) to collect the customer's credit card information. For merchants that do not accept cards online, your Bridge has an updated feature that makes it easier for customers to expect a call from the store. A customer will now see a banner with a green telephone icon on the final checkout page. The banner displays this message:
In this month’s Garden & Gun magazine, a profile on a Houston merchant shows Herend and Le Creuset products. Herend and Le Creuset are Shop Local clients and use our Product Syncing service to market their products to authorized retailers and their customers.
View Post
I spotted this “Say Yes to Local” sign at my local, East Village grocery store. My neighborhood has been inundated with venture capital-backed online grocery delivery services. These services hurt local stores like this one.
View Post
I discovered a page on Amazon’s site proclaiming that Amazon supports small businesses. That is news to me and many small businesses which have been attacked by Amazon, its deep pockets, and its army of millions of delivery people and thousands of warehouses. Amazon’s page says it helps small businesses, which it defines as having under 100 employees and less than $49 million in sales. (It says it uses Gartner’s definition.)
I'm giving you a $200 finder's fee when you refer a store.
When you refer a store, the store will receive $268. It will receive $100 towards a wholesale order with your brand and a $168 credit towards their registry service with us. (My company is paying the $100 wholesale order credit.)
Summary: you give a store $268 and you get $200. (Bridge covers the $468.)
Noma, the world-famous Copenhagen restaurant, is closing to concentrate on e-commerce. Excerpt from the Times:
“Noma will become a full-time food laboratory, developing new dishes and products for its e-commerce operation, Noma Projects, and the dining rooms will be open only for periodic pop-ups.”
This change supports the breath and power of e-commerce, and portends coming changes for our retail industry. It’s not that one can’t eke out a ...
Read More