Forty-two brick and mortar Main Street retailers reported that their sales grew up to 18% by using Shop Local's
Syncing service.
On a per brand basis, Shop Local retailers reported that they sold on average 18% more Juliska, 15% more Beatriz Ball, 14% more Vietri, 12.5% more MacKenzie-Childs, 12% more Herend and 10.6% more Costa Nova. The average sales increase reported for all brands was 13.5%.
Syncing helps retailers sell more by allowing them to show more product online. The service reduces their time in front of a computer and lets them spend more time with their customers. Syncing works by using a crowd-sourcing strategy where retailers share brand-supplied products.
Alioto's, a gift shop in the suburbs of Chicago, reported a 50% increase in sales for Vietri and Herend due to Shop Local's Syncing service. "Without Shop Local, I would never have the business I have," said owner Sera Alioto.
Royal Gifts, a boutique in North Carolina, also reported a 50% increase in sales for Vietri due to Syncing. "It is extremely helpful with brides, as it allows them to see all the magnificent options that are out there," shared boutique owner Tonya Parish. "It is difficult to have every item in your store. It also helps me have a better understanding of what each brand offers."
Using Syncing, authorized retailers show brand-supplied selections on their websites including new introductions. The brands maintain the product prices, pictures, and information. Shoppers then make purchases on the retailers' websites using this brand-supplied product data. By sharing this product data, retailers are freed from maintenance work and may show the brand's full line.
"I let brides know that the Shop Local will show the brand's full catalog so brides can add products that we may not have on display in the store," shared Robby Smith, Tabletop Manager at
Jimmy Smith Jewelers in Decatur, Alabama. "As recently as yesterday, a bride went home and was able to add a crystal vase that we didn't have in store."
"In today's retail environment, the end-consumer expects a multi-channel approach to sales, especially the Millennials. Independent stores must have a seamless shopping experience that includes e-commerce in order to thrive," said Matt Hullfish, National Sales Director for
Costa Nova. "Shop Local enables the small retail store to participate in e-commerce without devoting massive time and resources."
Average reported increase in sales due to Syncing:
Anna Weatherley: 11%
Annieglass: 10%
Arte Italica: 5.7%
Beatriz Ball: 15%
Costa Nova: 10.6%
Herend: 12%
Juliska: 18%
MacKenzie-Childs: 12.5%
Mottahedeh: 6%
Royal Crown Derby: 6.8%
Skyros Designs: 10.4%
Spode: 5%
Vietri: 14%
"I do about 20% more business a year by being a part of the Shop Local network," said Mary Beth Wood, owner of the
Crystal Plate in Gainesville, Georgia, and a user of the Shop Local software. "It gives me more time to sell rather than working constantly on my website."
"This year will be the biggest year yet for e-commerce," said Jason Solarek, CEO and founder of Bridge, which created and manages the Shop Local platform. "But if you have empty 'digital shelves,' Amazon will be happy to put you out of business. Syncing helps level the playing field by filling these digital shelves and helping
Main Street stores stay in the game." Solarek continued, "when we help indies sell 50% more Herend, that's helping the retailer and
Herend. That's money that Crate & Barrel and its private label doesn't get. It's a win-win for our members."
Read HFN magazine's coverage of Shop Local's Syncing survey