RetailDive shares that shoppers want a store with both a great website and a convenient location--something that retail leader Amazon may not offer.
Article highlights:
40% of stores now offer BOPIS.
Even with stores now being open (after the mandatory Covid-19 closures), e-commerce growth is still up 40% over 2019.
80% of consumers told FTI Consulting that they're going to shop more online this year compared to last, ...But many of those customers will be going to their
FedEx bought a ShopRunner, and online shipping platform that had already received $115 in venture-capital backing and an investment from UPS last year, shares RetailDive.
One doesn't shop on ShopRunner, rather one shops on other stores and looks for the ShopRunner logo when checking out. (Learn more about how it works here: https://www.shoprunner.com/how-it-works .)
A missing component for FedEx and UPS remains an e-commerce platform, such as Shopify, Big Cartel, ...
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In last week's RetailDive, Kaarin Vembar penned an article about small businesses and their pains during the pandemic. Ms. Vembar and RetailDive promote the groundswell to e-commerce but sadly shortcut its existence in their very article.
She interviews the owner of Adorned Abode in Tacoma but doesn't add a link to the store's website--which would've boosted the store's Google ranking and increased clicks from readers, and she doesn't give much attention to the store's website offerings. ...
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Amazon may be misleading shoppers about who is selling item on Amazon, shares RetailDive. RetailDive covers a lawsuit settlement between Williams-Sonoma and Amazon. In the lawsuit, it appears that Amazon was suggesting that Williams-Sonoma was selling on Amazon when it's wasn't.. Excerpt:
"In its complaint, Williams-Sonoma said that "at the top of product pages for purported Williams-Sonoma products for sale on the platform and 'Fulfilled by Amazon,' the phrase 'by Williams-...
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Macy's said it has partnered with DoorDash for same-day delivery through nearly 500 Macy’s stores nationwide, with no minimum order required, according to an emailed press release.
Macy's and payments company Klarna on Tuesday announced a five-year partnership that will allow Macy's customers to pay in four interest-free installments.
The health of our communities and even ourselves may depend on whether indie stores like Powell's succeeds.
Powell's Books, one of the nation's largest and best-known book retailers, has stopped selling on Amazon after 20+ years, shares RetailDive. The store cited how bad Amazon is long-term for itself and communities. The store realized it was sharpening its executioner’s sword, as Scott Galloway has said ruefully.
I found this quote from the owner insightful:...
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Good news: Bridge is helping your business make more sales and stop Amazon's growth. The reason: your Bridge team has gone to great lengths to ensure your Bridge software loads very quickly for your shoppers. A report shares that 41% of shoppers jump to Amazon when a site is slow. The report shares that the fastest site tested loaded in 2.2 seconds and the slowest was 43.9 seconds. Bridge's sites often load within 2 to 3 seconds, which places your Bridge Store at the front of the pack in ...
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Thank you for joining July's Virtual Happy Hour. We had a wide variety of attendees from retailers to brands to reps. We discussed the pandemics's affect on market shows, shopping trends, and time-saving shortcuts in the software.
Busch beer is having a bit of fun with the havoc Covid is wrecking. Busch's contest:
Busch is picking 250 winners to share how they are dealing with their canceled weddings.
Affected couples need to post a photo of themselves to Instagram or Twitter with an explanation of how they plan to celebrate given the circumstances, and use the hashtags #BuschWeddingGift and #Sweepstakes.
Imagine you close down your e-commerce website two weeks before: 9 months of America being quarantined. Burlington Stores did that, and it likely wins worst retailer of the year award for this tragic decision. Americans will spend the next 9 months shopping from home--but not on Burlingtons's site due to its own poor choices.
Sadly, we learned of this hack LAST week when it actually happened in...wait for it...April 2019–almost a year ago.
I predict that hacking is going to happen to more and more brands and stores in our industry. I think these victims will either turn over most online operations to a third party—or close due to costs. I know of a jewelry ...
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March 2, 2020
March 2, 2020
Walmart follows Shopify and other players in to third-party fulfillment, shares RetailDive.
E-commerce is hammering stores, shares a study appearing in RetailDive. Each e-commerce job kills four traditional jobs, and it may help close 30k stores in the next 5 years.
RetailDive excerpts:
E-commerce has been a net negative — an agent of "destructive destruction" — for the retail industry writ large, according to a new study from credit insurance company Euler Hermes. The study found that 56,000 stores, or 10.7% of the
Are brands bypassing stores? A new survey says 'yes' they are: 40% of Americans shopped directly from a brand in the past year, according a Diffussion survey.
Shoppers are choosing to bypass stores because the brands are undercutting them on prices, and offering faster and cheaper shipping.
How are brands getting in front of customers? Answer: Facebook and Instagram. A shopper visits a retailer's website for brand X, then Facebook puts a tracking pixel on the shopper, and then ...
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December 17, 2019
December 17, 2019
Are your store displays 'frozen' in time? Compare Target and Kohl's Frozen 2 displays.
Retail Dive shares this observation:
A "Frozen 2" display at Target (top photo) fosters discovery, while the same goods at Kohl's (pictured lower) are stacked efficiently. "The two photographs say everything about how those companies operate," says retail consultant Sanford Stein.
What is the next cutting-edge 'platform'? It may be the U.S. highway system. :)
Best Buy is partnering with CVS, and this is indicative of a growing list of businesses that used to be siloed but are now teaming up. The analog world is becoming a platform of businesses sharing resources.
Bridge is an e-commerce platform used by retail businesses to share products, news, and resources. Every day our members benefit from collaborating.
Macy's sales were down in the third quarter, its stock is down 55% this year, and it was hacked.
Bridge fights hackers daily, so we know how hard this battle can be. Yet, Macy's seems to be experiencing many issues--some of which are self-inflicted, which leads us to ask: Does Macy's need new leadership?