Warren Shoulberg reminds us in this month's HFN that services are a nice add on to the retail store experience. Whether it's tech help, handyman help, or coffee & tea service, these amenities help differentiate a store from a cold website like Amazon.
If ur a home goods store, does ur store offer on-site engraving and monogramming? Does ur store offer custom printing or can it refer a supplier? Does ur store offer cooking classes?
Crate & Barrel has an online relationship with invitation company Paperless Post. What online services can u partner with to make life easier for ur customers?