Carol Schroeder recently shared how local shops help our communities and their environment. I liked the excerpt below from her post:
”Returns are one example of something local shopkeepers do better than Amazon and other giant web retailers. The e-commerce return rate is estimated to be two to three times that of brick & mortar stores – averaging a shocking 20%-30%. According to The Guardian, a returns platform “recently calculated that only 50% of ...
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How a drawing on a bar napkin led to a software platform that processes trillions of calculations
April 15, 2024
In 2007, while sitting at the pub Moran’s with a beer, I drew a sketch on a napkin that would change our business. I drew a software model that would allow an indie store to instantly show (and sell) thousands of products online—without any labor. (The secret sauce: The respective brand would do the product update work for the merchants.) The immediate goal was to help my two retailers more efficiently load products onto their websites (and save me the boredom of doing it).
The Wall St. Journal shares how Amazon takes other companies’ ideas on a mass scale, such as from Trader Joe’s. The article is an excerpt from “The Everything War: Amazon’s Ruthless Quest to Own the World and Remake Corporate Power,” a new book by Dana Mattioli.
How Shop Local helps 4 retailers rank on page 1 of Google in Pennsylvania
March 29, 2024
Indie stores have the best chance of ranking highly in Google when they use Shop Local. Merchants know this because of their page 1 rankings and how they beat big-box stores in search tests, such as for Pennsylvania results.
These Shop Local retailers located in Pennsylvania appear on page one of Google due to their Shop Local Store:
RetailDive reports Target is offering new loyalty programs to better compete against Amazon Prime and Walmart+ services.
Excerpt:
……
Target on April 7 plans to debut Target Circle 360, a paid membership program that builds on its Target Circle loyalty program, the company announced Tuesday. The new program will offer unlimited free same-day delivery for orders $35 and up, along with free two-day shipping, rivaling similar offerings from Walmart and Amazon.
...
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I saw this Instagram post from official Mark Levine and thought, “How much are the Amazon lobbyists paying our officials?” NYC continually over taxes our indie businesses and fines them—but we’ll build six marinas for Amazon? (Mark said three marinas, but it’s actually six marinas.) The main culprits behind this: Mayor Adams and the Economic Development Corporation (EDC). Amazon is one of the richest companies in the world. Jeff Bezos, the founder,...
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How Amazon privatizes public spaces for its own profit
February 14, 2024
This is a daily sight on 8th St. in the East Village of New York City, a spot historically chockablock with indie, brick-and-mortar shops. This is an Amazon truck and freelancers who have taken over the street (it’s a no standing zone) and sidewalk as their own. This is one way Amazon sells things for less: it turns public streets and sidewalks into its “warehouses” and “stores.” Imagine you’re a local business with a roof and rent. You can’t compete ...
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AMAZŌNIA by Casa Alegre was developed in partnership with Ecoarts Amazōnia. Stoneware made in Portugal that is dishwasher and microwave safe reflecting the colors and textures of the rainforest floor. Part of the revenue from the collection will be channeled back into the reforestation of the Amazon's Mato Grosso area through the planting of native fruit trees, which will help preserve an environmental, cultural, social and scientific heritage that is crucial to the future of humankind.
The Atlantic shares how Chinese factories have found a new way around U.S. retailers and into our homes: Chinese apps. SHEIN and other Chinese apps are bypassing Amazon to be a new leader in Chinese goods. In addition to Amazon, Target, Walmart, and indie shops now have a new group of digital competitors embedded in customers’ pockets.
Except from The Atlantic article:
MATERIAL WORLD
IS THIS HOW AMAZON ENDS?
An open embrace of cheap foreign products has helped ...
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TikTok and Amazon are battling in the retail space. TikTok wants to be a retailer, and Amazon wants to be more of an influencer platform. These two share the same goal: get users to share a product link, recommend the product, and get a cut of the sale, shares The Wall St. Journal.
This article and these companies speak to the power of affiliate marketing. One of Amazon’s long-standing secret growth weapons has been affiliate commissions, and influencers are a well-known ...
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How restaurants, hotels, and tableware brands are using loyalty programs--and what indie stores can learn from this.
October 11, 2023
Perk-y
I recently read about a new loyalty program and wondered what we could learn from it. The founder of Eater and Resy, Ben Leventhal, has started Blackbird, a loyalty program service designed for indie restaurants, reports The New York Times (Read the article). Using the Blackbird app, a diner receives a perk for eating at a restaurant. The retailer sets tiers for which the user qualifies for the perk. For example, a restaurant, Nat’s on Bank in New York City, gives tier 1 customers ...
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Amazon and third-party delivery services have setup a “warehouse” outside the Astor Place USPS office. This is not a truck parking for five minutes. This a day-long, everyday occurrence. I’ve seen this same scene on a daily basis all around the city for the last three years.
This hurts local retailers. While the local businesses pay extra taxes to operate a store in southern Manhattan, it costs Amazon much less to park a delivery truck (permanently?), put ...
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I see this situation all over the city. Amazon shipping companies are “warehousing” our public space. They put up cones and are permanently setup and conducting business. They use public space for private commercial use.
They’re like a pop-up store in a public parking spot. But unlike a physical store that is in a private building and pays commercial storefront taxes, these trucks don’t pay those retailer taxes. (Each year businesses in lower ...
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What universal standards can teach us about simplicity regarding e-commerce platforms.
September 25, 2023
When Apple launched its new iPhones this month, one of its most noteworthy updates was replacing its Lightning charging cable with a USB-C. This was not a voluntary move or extension of Steve Jobs’s love of simplicity. Apple changed it because the European Union required them to, according to Ben Cohen in The Wall St. Journal. Now, just about every mobile phone in the world (forget just little ol’ Europe) will have one charging solution (USB-C).
What the retail industry can learn from Google and Amazon teaming up on technology standards.
September 19, 2023
Google, Amazon, and an array of home appliance companies are teaming up to make it easier for you to dim your home’s lights and lock your front doors. They are adopting a standard called Matter that allows devices to communicate and work together, shares The Wall St. Journal. This allows a giant like Amazon, creator of Alexa devices and Ring doorbells, and Tuo, a small home device tech creator, to use the same platform yet keep their internal, proprietary code base. This standard is like a...
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