Since we support brick-and-mortar retailers, we found Nike’s u-turn regarding retailers to be welcome. They initially planned to cut off 30% of stores but have since returned to them.
In October of 2001, I walked into William-Wayne & Co. in New York City with no appointment. I asked for the owner, was introduced to the co-owner, and suggested he build a website. The two owners, William and Wayne, agreed to discuss it further with me and we scheduled a meeting. Nine months later, William-wayne.com was born.
We’ve updated the website since then, but the fundamentals have stayed the same.
It all started with William & Wayne &...
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Starting the day with a business book helps the mind awaken and perform during the day.
April 21, 2024
I start each workday looking at notes I took when I read $100m Offers by Alex Hormozi. I read the notes, then assess how I can put them into action on our platform. I may add additional notes on top of the existing notes. I may grab a cafe napkin and doodle a feature on it.
These notes have directly benefited our platform: We have used them to launch new features, more clearly explain our services, and overall ensure we're performing our duties for clients.
When we compared our registry service to other registry software, we found 17 unique ways that our registry service helps gift givers, registrants, & merchants. Many other registry services don’t offer these 17 features below.
6 Ways Our Service Helps Gift Givers in Ways That Other Services Do Not
Gift Giver’s Experience (E.g. Friend or family member giving a gift)
The gift giver can easily find the registrant’s gift list because the service helps merchants rank
Carol Schroeder recently shared how local shops help our communities and their environment. I liked the excerpt below from her post:
”Returns are one example of something local shopkeepers do better than Amazon and other giant web retailers. The e-commerce return rate is estimated to be two to three times that of brick & mortar stores – averaging a shocking 20%-30%. According to The Guardian, a returns platform “recently calculated that only 50% of ...
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How a drawing on a bar napkin led to a software platform that processes trillions of calculations
April 15, 2024
In 2007, while sitting at the pub Moran’s with a beer, I drew a sketch on a napkin that would change our business. I drew a software model that would allow an indie store to instantly show (and sell) thousands of products online—without any labor. (The secret sauce: The respective brand would do the product update work for the merchants.) The immediate goal was to help my two retailers more efficiently load products onto their websites (and save me the boredom of doing it).
The Wall St. Journal shares how Amazon takes other companies’ ideas on a mass scale, such as from Trader Joe’s. The article is an excerpt from “The Everything War: Amazon’s Ruthless Quest to Own the World and Remake Corporate Power,” a new book by Dana Mattioli.
How Taco Ball is going digital first--and others would be wise to follow
April 13, 2024
Fast food is stuffing itself with software. Yum Brands, which owns Taco Bell and Pizza Hut, is embracing a few strategies we’ve chatted about, including software bundles and membership programs. It’s even investing in AI. Its budget: $21m last year. That’s a lot of lettuce.
Does the market merit it? Well, 45% of Yum’s sales are digital. Likewise, we’re hearing website sales make up about half of our merchants' sales. Note: We’re not half of every ...
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Sixty percent of Macy’s value lies not in its stores, brands, or IP, but in the dirt below it: its real estate. That’s not a good bellwether for its existence as is.
How a store owner can replace labor-wasting website maintenance with a free car
April 5, 2024
The new 2024 Model 3 Tesla is here and a store owner can get it for free. All they have to do: replace their labor-wasting website maintenance with our Syncing service. A store owner saves more than $400 (the average cost of a Tesla lease) each month and make their customers happier.
What your business can learn from the celebrated economist Daniel Kahneman
April 3, 2024
Daniel Kahneman, the celebrated economist, passed away last month. The Nobel Prize and Presidential Medal of Freedom winner gave us insights into the economics of the mind, such as people fearing loss more than gain, making short sighted decisions, and overly relying on feelings.
We can often use Mr. Kahneman's insights in our business's daily operations.
21 ways Gift Reggie is making it difficult for gift givers, registrants, and merchants
April 3, 2024
Our registry service handles 80,000 gift and wedding registries. We often come across other registry software and can see how it's affecting the merchant that is using it.
While eating breakfast and browsing the web via my phone, I recently came across RFD, a merchant in Albany, NY, that uses Gift Reggie (an app that is added to a Shopify Store).
I observed 21 problems while reviewing the merchant's registry service. I initially wrote the issues down on a paper tablecloth...
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We support the shop local ecosystem, and an ingredient in that is local jobs. Marc Levinson in The Wall St. Journal reviews two books that address made-in-the-U.S.A. ventures.
Spoiler alert: Doing the right thing often costs more. These all likely cost more: Shopping local, using local labor, and running local manufacturing. If you’re involved in one of these area, we hope you’ll appreciate those in the others. I’ve met local shop owners that outsource their ...
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How Store Owners Can Trade Wasted Labor Costs For a New Tesla Car
March 10, 2024
No one likes to pay for gas—just ask Tesla drivers. Chris Kornelis, a reporter for The Wall St. Journal, shares this week how he switched to a Tesla to save $100 a month ($1,200 a year!) on gas.
This story is important to us because if someone will pick a car to save $1,200 a year, we should be able to find what they need to save in order to pick Shop Local’s Online Store. Let’s learn from Chris and his Tesla choice.
Making Replacement Savings Easy to See
The new ...
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RetailDive reports Target is offering new loyalty programs to better compete against Amazon Prime and Walmart+ services.
Excerpt:
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Target on April 7 plans to debut Target Circle 360, a paid membership program that builds on its Target Circle loyalty program, the company announced Tuesday. The new program will offer unlimited free same-day delivery for orders $35 and up, along with free two-day shipping, rivaling similar offerings from Walmart and Amazon.
...
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