Many years ago, as a new assistant at Lord & Taylor, the buyer cautioned me to not get too attached to people or merchandise. His wisdom was not cold-hearted, but a cautionary tale to keep emotional attachments in check. I was there to deliver strong financial results and if something wasn’t selling, I shouldn’t harp on it, but mark it down and move on. And, as far as work relationships were concerned, I should be a good coworker but not get attached to colleagues.
Two congresspeople are sponsoring a bill to help indie business fight abusive ADA lawsuits, shares Anne Flynn Wear, a writer for Furniture Today.
I know businesses that have been targeted by lawyers seeking to cash in on the ADA law. The defendants, even after they 'fix' their website, often have to settle for thousands of dollars.
The ADA was not written with websites in mind (the law was created in 1990--well before the Internet), and the law doesn't allow businesses a grace period to ...
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January 17, 2018
January 17, 2018
Are you offering shoppers a โfrictionlessโ experience? Todayโs Times covers the National Retail Federation expo. Consumers are now in control vs just looking at a shelf.
More stores will stock less and become more of a showroom. And thatโs ironic because previously one would pejoratively refer to browsing in a store and shopping elsewhere as โshowrooming.โ Now, the stores may actually embrace that idea as long as they can get the customer to buy from it. Buy in store. Weโll ship you the goodsโ...
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June 19, 2017
June 19, 2017
How important are reviews to your business? It turns out, very, Today's NY Times references the recent Pew survey, that found 82% of adults read online reviews before purchasing a product for the first time.
What's also interesting is Despite Surge, Most Prefer Real Stores To E-Commerce. Read the full story below or click the link.
Even though nearly four out of five Americans are online shoppersโand the numbers of both mobile and social shoppers are growing fastโnew research from the Pew ...
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