Your business has likely seen an e-commerce boom during the pandemic. The WSJ shares GroupM's forecast that e-commerce is here to stay and will be 25% of your business when the pandemic has faded in 4 years.
MyTotalRetail shares this:
"Where only a year ago we saw roughly 16 percent total penetration for e-commerce across sectors, we’ve now eclipsed 30 percent penetration, with certain categories meaningfully higher. This level of penetration represents a three-year to five-year jump ahead of our expectations."