It was October 2021, and I had just finished my first in-person trends seminar since the pandemic impacted all industry shows. At the end of the image-packed program, an audience member raised her hand and challenged, “Do trends even matter anymore?”
It was a valid question. The pandemic had disrupted business, upended supply chains, transformed education, revealed vulnerabilities, altered priorities, and unexpectedly claimed many lives. The question was tinged with cynicism. Pent...
Susan Gravely – alongside her sister, Frances, and mother, Lee – founded VIETRI 40 years ago after a serendipitous vacation where they discovered the charms of Italian ceramics. Gravely’s new book, Italy on a Plate, equal parts travelogue/cookbook/memoir, is a culinary delight celebrating four decades of bringing the best of Italy’s tableware to an adoring fan base.
You and I go back almost to the start of VIETRI in 1983. [Editor&rsquo...
The New York Times shares a salacious story about Sherry-Lehman, a world-famous wine shop. The story recounts how the retailer was hit by tariffs, online competitors, and COVID shutdowns. It had borrowed excessively, which many retailers do. At first, it reads like a Bed Bath & Beyond obituary. But then the owners veered into the criminal realm. They sold rare wine to new customers that belonged to existing customers, in other cases didn’t deliver what was sold, and ...
Today’s Times contains a Staples ad that speaks to the value humans provide in operating a business. The ad pushes back against software- and computer-automated service.
While we run a software platform, we agree with Staples. Clients that sign up for a Shop Local account get a free coaching call by a real person based here in the United States. Thereafter, our coaching staff uses one-on-one training, including telephone calls and Zoom video meetings, to help them get the best ...
About 15 years ago, I bought a pair of Crocs sandals in Myrtle Beach, SC. Not only were they hot pink, but the insole was traffic cone orange. My buddies hated them, but oddly others loved them. The sandals were affordable (maybe $20), comfortable, and a conversation starter.
According to last week’s The New York Times' profile on Crocs, I’m one of tens of millions of happy Crocs owners. This happiness is profitable:
Sam Gross, who drew many cartoons for The New Yorker, passed away this month at the age of 89. I've been a The New Yorker cartoon fan for years, and often include them in the footer of our emails to clients.
I'd not thought of the people behind those cartoons, but it's people like Sam that labor over them.
MARIPOSA HAS ADDED A NEW CATEGORY WITH THE CLEVERLY TITLED TRAYCHIC, A COLLECTION OF 50 STYLISH HEAT-SAFE TRAYS COMPOSED FROM A STATE-OF-THE-ART RESIN COMPOUND APPROVED FOR FOOD AND SAFE FOR THE ENVIRONMENT.
MARIPOSA – the Massachusetts brand launched almost 40 years ago by Livia Cowan, who had a vision that tableware could be created from 100% recycled glass and aluminum – brings that same sustainability agenda to a new category, TrayChic! (exclamation point all theirs). “...
THIN AND SIMPLE says it all, a perfect moniker for Pampa Bay’s latest juggernaut, a throwback to the shapes and looks the company achieved in stainless steel, its one-time material of choice, a decade ago. Then, in 2016, Carlos Barbagallo, president and owner, decided to segue into the dishwasher-safe, tarnish-free porcelain that looks like metal, using a proprietary, state-of-the-art technology that’s neither painted nor glazed. “Thin and Simple is our homage to the looks we ...
The Times covers how indie shops in Austin helped develop SoCo and now are being edged out by Hermès and Lululemon.
“The story is always the same,” said Mr. Hodge, who owns the Big Top Candy Shop and Monkey See Monkey Do novelty shop. “The scrappy locals go into a run-down area, they take it over, they rebuild it into a destination area that’s attractive.”
But the quirky ambience on the grand avenue doesn’t last long, he ...
Great news: I have created another special training video for retailers for the holiday season. In this video, I share three easy steps to help you promote free shipping to help increase your holiday sales.
My training covers:
Add free shipping to your account settings.
Add a banner promoting free shipping, sales and/or events.
Add a slide promoting free shipping, sales and/or events.
Offering free shipping will help you increase your sales opportunities because customers will look...
There`s one thing that represents October more than anything else. Celebrate one of the most beloved and versatile gourds on earth. The pumpkin! Feast on any table, decorated with these set of 4 handwoven beaded napkin rings. The perfect accent to any table setting with a tight weave and durable construction showcasing a festively elegant flair. Let the gourd times roll!
natural elegance, extraordinary durability
Decorate your home this Halloween with finds from Calaisio`s woven black beaded placemat. Make the home cozy and welcoming on dark evenings by sprinkling a bit of traditional Halloween decorations and maintaining an inspiration of rustic vogue interior styling. These handcrafted placemats from natural vines offer an elegant edge and stunning looks next to anything else you decide to place on your table for Halloween. Set of 4.
A great deal for retailers: Bridge gives retailers $65k in value for $0 month. Bridge offers approved retailers up to 65,000 products from 109 premium brands for $0 per month. We estimate that each synced product to their online store saves them $1 and three minutes in labor...
Lululemon is adding a paid membership service called Studio that offers access to digital classes and gives discounts on in-person classes and apparel. The apparel company suggests it may also offer member-exclusive events.
Companies are often taking this approach: offer unlimited access to a digital service, bundle in discounts and other peripheral perks, and charge a flat monthly fee. (Lululemon is charging $39/month.)
Many in the retail industry are seeking to launch a paid ...
In the early 2000s, the board game Cranium became a hit. The game combined elements of Scrabble and Pictionary with the goal of helping more people enjoy playing a game. Richard Tait, who created Cranium and sold it to Hasbro in 2008 for $77.5m, passed away in July. Like Mr. Tait, I had been a paperboy, but he went beyond what I ever offered: he came up with a new service that sold breakfast sandwiches along his newspaper route. He increased profits and made customers happier. ...
For the last 10 years, Bridge has been building software to support indie, brick-and-mortar stores. We watched in 2018 as 230 city leaders competed to give the world’s richest man money to bring his tech company to their city. After awarding an HQ to NYC, Amazon tried to bully NYC. When Amazon wouldn’t get its way, it broke off the deal. We see in today’s news more evidence of the same bullying behavior. We’re happy to see that the tide has turned and ...
At Bridge, we make buying wedding gifts easy. Today’s Times covers buying a wedding online, which may start at $2,000. For people that grew up with an iPhone, it makes sense that more in-person purchases would be converted to online transactions.
Over the last 15 years, brands have been increasingly doing a run-around to bypass their retailers and sell direct. Some brands suggested they’d never have a physical store. Some brands said they’d never have their products sold in another retailer’s physical store. What allowed the brands this hubris? The internet and Facebook. With the internet, brands would have a ‘store’ anywhere the customer is, and with Facebook, they could target them.