I have said ... “Everyone should work retail during the holidays to understand /make everyone be a “better customer”. Well... yesterday has changed me , now I wish everyone could have the moments we experience , sometimes in rapid fire. By this , I mean just in one day... one of our awesome team members shed a tear with her client after learning that she had stomach cancer , adding “I won’t be here much longer “. The ring that she purchased gave her something to smile about ( her words). Same day.. this team member was hugged by a special needs young girl for helping her family find the perfect gifts. The hug and connection brought more tears during the day for us retail warriors. This list goes on and on .. so now , I wish everyone could experience retail not to make them a better shopper , but to share the Joy of the Season ... that’s what it’s all about.