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Approve a sync request from a retailer or sales rep
1. Login to your Bridge.  (You can do that by going here: http://www.shoplocal.org)
 
2. Once you login, you'll be on Your Office Dashboard. At the very top of the page, please click on "Management."
 
3. On the Management page, please look for the "Your Community" area. Please click on "Ticket Tracking."
 
4. On your Ticket Tracking page, click on the tab "Requests Others Sent to You." 
 
5. On the page showing tickets sent to you, please find the sync request that you wish to respond to.  
 
If you wish to approve it:
In this ticket's area, click on the blue button  "Approve this sync request."  This will sync your items with the business. After you click this link the page will refresh and our system will automatically update this ticket to “Complete” status.
 
If you wish to decline it:
To decline a sync request, first send the requesting member a message using the "Message" store link. Please send the member a message as to why you're not approving it. After you send this message, please update the ticket status by clicking "Open" and from the drop down selecting "Mark as Complete." 
 
 
 
Audience: Brands & Distributors
Article ID: 72. Created: May 4, 2016 at 11:14 PM / Edited: October 13, 2020 at 9:45 PM
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