Please provide us with either:
1. Website administration login credentials. This consists of a web url, login. and password. This is applicable if you use a system like WordPress, Wix, Shopify, SquareSpace, etc.
2. FTP access.
FTP access info consists of:
If you are unsure was to what service you use to update your site or which company hosts it, you may wish to look up your domain here:
The above page will tell you where DNS records point, where your domain is registered, and more.