How a drawing on a bar napkin led to a software platform that processes trillions of calculations
April 15, 2024
In 2007, while sitting at the pub Moran’s with a beer, I drew a sketch on a napkin that would change our business. I drew a software model that would allow an indie store to instantly show (and sell) thousands of products online—without any labor. (The secret sauce: The respective brand would do the product update work for the merchants.) The immediate goal was to help my two retailers more efficiently load products onto their websites (and save me the boredom of doing it).
At Shop Local, it's our job to help find ways to grow your online business. Part of that job is researching different registry software to see if it could be a good fit for your store.
If you have a Shopify website and offer a gift registry service, you may have heard of Gift Reggie. Gift Reggie is a third-party Shopify app that seemingly integrates with your current website, making it easier to manage your registry offering and boost your online sales.
21 ways Gift Reggie is making it difficult for gift givers, registrants, and merchants
April 3, 2024
Our registry service handles 80,000 gift and wedding registries. We often come across other registry software and can see how it's affecting the merchant that is using it.
While eating breakfast and browsing the web via my phone, I recently came across RFD, a merchant in Albany, NY, that uses Gift Reggie (an app that is added to a Shopify Store).
I observed 21 problems while reviewing the merchant's registry service. I initially wrote the issues down on a paper tablecloth...
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I often describe flatware as jewelry for the table, the accent that gives table settings a special flair.
Of course, unlike jewelry, flatware is essential. Used everyday, whether to savor a quick snack or enjoy a thoughtfully prepared meal, you put a spoon or fork in your mouth more often throughout the day than your toothbrush. For nearly two decades, I have worked in the metals division at Lifetime Brands, so I fully understand that choosing flatware relies on many factors. Our team has done ...
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How a checklist can be used as a valuable tool for existing clients or prospects.
December 20, 2023
This past Thanksgiving, Austin Kleon, the author of "Steal Like an Artist" and other inspirational books, shared a free gratitude journal via his weekly email newsletter. (Please view that clever, hand-drawn journal here: https://austinkleon.substack.com/p/a-gratitude-zine) A part of this journal is making a list of what one is grateful for. (He also has an ad lib for gratitude!) I can imagine him having a gratitude checklist. A checklist is a very efficient tool to deliver...
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Kate Spade New York tableware and accessories has for two decades held a singular spot on retail shelves and on customers’ tables thanks to a timeless charm and chic stylings. Even after 20 years, the fun, fresh, playfully sophisticated, and refreshingly original collections from Lenox occupy a unique niche in the tableware pantheon.
Kate Spade’s contribution to fashion cannot be understated. She became synonymous with fashionistas everywhere when she started her fashion ...
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TikTok and Amazon are battling in the retail space. TikTok wants to be a retailer, and Amazon wants to be more of an influencer platform. These two share the same goal: get users to share a product link, recommend the product, and get a cut of the sale, shares The Wall St. Journal.
This article and these companies speak to the power of affiliate marketing. One of Amazon’s long-standing secret growth weapons has been affiliate commissions, and influencers are a well-known ...
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Celebrating Our 275th Anniversary with Isabelle von Boch
For over 275 years Villeroy & Boch has been synonymous with exquisite design, unparallel craftsmanship, and timeless elegance. From our humble beginnings as a small pottery shop in the heart of Europe, we have grown into a global brand that is loved and celebrated by discerning consumers around the world. Today, we continue to expend the boundaries of innovation and creativity, while staying true to our heritage of ...
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How we can acquire new prospects by leveraging our existing network of customers.
June 2, 2023
In Andrew Chen’s book The Cold Start Problem, he breaks the network effect into three parts: engagement, acquisition, and economize. At Shop Local, we rely on the network effect and its three parts. I feel that we’re succeeding in terms of engagement but need improvement in acquisition.
Engagement
We use the 64,000 products in our Syncing service to engage 1,200 our retail clients. We email them new intros, price updates, archived items for these synced products. Once they ...
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In this new webinar for sales reps, I share why your retailers are struggling online and underselling your lines. I share how you can help them and boost your commissions by 18%.
Today’s Times contains a Staples ad that speaks to the value humans provide in operating a business. The ad pushes back against software- and computer-automated service.
While we run a software platform, we agree with Staples. Clients that sign up for a Shop Local account get a free coaching call by a real person based here in the United States. Thereafter, our coaching staff uses one-on-one training, including telephone calls and Zoom video meetings, to help them get the best ...
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How we can honor those that came before us in the retail industry.
March 2, 2023
The founder of Juan Pollo Chicken, Albert Okura, passed away last week at the age of 71. Mr. Okura envisioned Juan Pollo, a fast food chain with 25 locations in Southern California, as a household name that would someday sell the most chicken in the world. He believed in this so much that he bought the site of the original McDonald’s restaurant, located in San Bernardino, CA, in 1998—not to turn it into a Juan Pollo restaurant but rather into a museum to honor his fast food industry....
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Great news: I have created another special training video for retailers for the holiday season. In this video, I share three easy steps to help you promote free shipping to help increase your holiday sales.
My training covers:
Add free shipping to your account settings.
Add a banner promoting free shipping, sales and/or events.
Add a slide promoting free shipping, sales and/or events.
Offering free shipping will help you increase your sales opportunities because customers will look...
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