We launch about 50 new features each year (plus hundreds of smaller updates). (Then there are hundreds of fixes, which I hate to count!)
We recently chatted about Taco Bell’s test kitchen and its new menu items. This got me thinking about our process for promoting new features and measuring their success. I hope this assessment inspires you to review your company’s product or service launches.
Our Current Process
When we launch a new, notable feature, we often do this:
Your Shop Local Store has two new features. Registrants can now share their wedding registry effortlessly using the Share Tray link at the top of their gift list. With one tap, they can send their registry via text, email, or AirDrop—making it easier than ever to keep friends and family connected to their gift list.
We’ve also added each registrant’s QR code to the bottom of their gift list, giving shoppers a fast, mobile-friendly way to browse and purchase gifts. Retailers can also
...I sometimes think of ourselves as digital landlords. Our clients rent their retail 'property' from us and pay a monthly rent. We are responsible for keeping the building up-to-date, the roof patched, and the sidewalk clean. This real estate metaphor came to mind again recently when The Wall St. Journal shared how interior designers spruce up rentals and thereby rent them for more.
Article excerpt:
"[The upgraded rental property] Perch came online in December 2023, for a nightly rate of $1,