We have a tip to help your business. You can easily boost the number of reviews your business receives on your Bridge.
Steps:
When a customer leaves a review on your Bridge Store’s Review page, leverage this to get even more reviews. Reply to the review.
Write a reply that acknowledges the customer's specific response.
As an example, Goldsmith Cardel replies to every review left on its Bridge site. Please see the example screenshots.
Benefits of this approach;
Shows engagement between the store and its customers.
Makes past customers happier.
Increases the likelihood the next review will be positive.
Boosts the store’s Google ranking.
How important are reviews? A 2017 Fan & Fuel article shares that 97% of customers use other customers' reviews in their buying decisions. Due to this, we know that customers are reading reviews on your site before buying. Lesson: customer reviews are very important to your success.
In addition, a business can boost the number of reviews it receives by using a free feature. Bridge software will email a customer after their purchase and ask them to review their experience. Using this feature, The Ivy House, a boutique in Dallas, has received nearly 1,800 reviews.
About the Bridge Review Feature:
Your Bridge account allows customers to leave a review using your Bridge Store software. Reviews boost traffic, help your Google ranking, and encourage customers to make purchases.