Bridge has updated how a store records a purchase for a registry list. This method uses the best practice for creating a digital copy of an order. Stores need to add a purchase to a gift list for a variety of reasons, including:
- A customer purchased a gift in-store.
- A customer purchased a gift via telephone.
- A customer purchased online via Bridge, and then called the store to add to the purchase.
- A customer purchased a gift via another online outlet (third-party website, etc.).
For the above these scenarios, please follow the steps below. These are the steps for a store to record what was bought for a registrant:
- Please visit the registry list for which you wish to record a purchase.
- Find the item on the list for which you wish to record a purchase.
- Next to the item, please click on the link "Enter a Gift Purchase for this List." This will allow you to enter an amount. Please enter the quantity amount that was purchased.
- In the lower right, please click the green button “Go to Checkout.” You will be taken to the Checkout page.
- On the Checkout page, you will have the opportunity to put in as much information as you'd like, including:
- Customer's name (optional)
- Customer's email (optional)
- Customer's telephone number (optional)
- You will not be asked to enter payment information on the Checkout page. You will have taken payment in-store or made other arrangements.
- Please click on the green button "Create digital copy." This will record the purchase and attribute it to the registry.
- You can view this order on the registry list page or on your Orders page. If needed, you can edit or delete the order.
This gift purchase copying method has many benefits.
- This provides better record keeping for the store.
- This gives the registrant more information about who gave the gift.
If you wish to manually adjust the amounts, which we do not advise, then there is a setting at the bottom of the registry list. That setting is: "Display "Manually Adjust Gifted" setting. You’d check this box to show this setting.
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