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Most Popular Help Documents:

Why Does Your Store's Registry Not Appear at the Top of a Registrant's Site on The Knot
Track an Order with Shipping Tracking Integration
Update Your PCI Compliance Information
For Merchants: Add a Link from Your Website to Your Shop Local Store
Add Our Store to Your Registry List on TheKnot.com
What Emails and Texts are Sent to Registrants?
Linking to Shopify API
Registry Marketing
Add a Link on Your Shopify Store Leading To Your Shop Local Store
What Emails and Text Messages Are Sent to Customers?

Help Documents: 377 Articles

“How Can I Grow My Business?” - Tips on How to Grow Your Business
Accept 'Send Payment' Submissions / Update Authorize.net to Not Require an 'Address Line 1' Match
Accept Credit Cards Online via Your Shop Local Store
Access a Brand's Fulfillment Details
Access a Brand's Shared Files
Access Key Admin Tools on One Page
Access Store Settings
Access the Brand File Center
Access your product boarding checklist
Access Your Registry Checklist
Access Your Store's Registry Checklist
Access Your Success Checklist Page
Add / Edit Social Media Accounts on Your Shop Local Profile
Add a Brand to Your Shop Local Store or Account
Add a coupon code / discount code
Add a Custom Message at Checkout
Add a Link on Your Shopify Store Leading To Your Shop Local Store
Add a Link on Your Squarespace Site Leading To Your Shop Local Store
Add a Link on Your Wix Site Leading To Your Shop Local Store
Add a Link on Your WordPress Site Leading To Your Shop Local Store
Add a Link to Your Shop Local Account And/or Add the Shop Local Logo to Your Website
Add a Message to an E-Receipt
Add a New Collection / Pattern to my Shop Local Store
Add a Password to or Remove a Password from Your Registry
Add a PDF, Excel File, or Other Type of File to Your News Page
Add a Picture to a Product
Add a picture to one of your registrant's gift registries
Add a Private/Internal Note to a Registry
Add a Public Note to a Registry
Add a Registrant's Website to a Registry
Add a Retailer to Your Find a Store Page
Add a Sales Rep
Add a Sales Rep to Your Find a Sales Rep Page
Add a Team Member
Add a Video to a News Post
Add an Internal ID and Note for Your Authorized Retailers
Add an item from a Product Syncing Brand that the Product Syncing Brand does not offer
Add and Update Slides
Add custom links to your header
Add custom text to the "About Our Bridal & Gift Registry Services" area
Add Gift Cards to My Shop Local Store
Add Internal SKUs to Products
Add Items from a Brand That Is Not a Brand Syncing Brand
Add Items to a Gift Registry
Add Monogram Information to an Item on a Registry
Add Multiple Images to a News Post
Add Multiple SKUs to a Product
Add New Items / Products (for brands / distributors)
Add New Items / Products to Your Shop Local Account (For Retailers)
Add News to Your Shop Local
Add or Edit a Custom page
Add or Edit a Promotional or Sale Banner
Add or remove email accounts in SmarterMail
Add or Update Canadian Prices
Add Our Store to Your Registry List on Joy
Add Our Store to Your Registry List on Minted
Add Our Store to Your Registry List on TheKnot.com
Add Our Store to Your Registry List on Zola
Add Picture / Lifestyle Image to a Pattern / Collection
Add Product Syncing Brand / Products to your POS
Add Sale Prices for your Products
Add Special and/or Discounted Pricing to a Registry Item
Add Tags / Keywords to Products
Add the Shop Local Logo on Your WordPress Site Leading To Your Shop Local Store
Add Your Bio to Your Profile
Add Your Brand's Opening Order
Add Your Registry Terms and Conditions
Add Your Title and Role to Your Profile
Adding / Updating Your Store's Logo
Adding an item that is similar to a Product Syncing Brand item but different
Alert / notify brides when your store / business name changes
Allow Monogramming for an Item
Approve a Sync Request from a Brand
Approve a Sync Request from a Retailer or Sales Rep
Archive a Gift Registry from your Shop Local Account
Archive a Pattern or Collection
Archive a Staff Member
Archive manually added products from a Product Syncing Brand after you sync with a Product Syncing Brand
Archive Products
Archive Slides
Ask a Retailer to Sync Products with Your Brand
Ask to Sync with a Syncing Brand
Assign a Collection to a Product
Assign a sales rep to a retailer
Assign an Existing, Non-Registry Order to a Registry
Assign Gift Occasions to Your Products
Assign Sales Reps to be Responsible for a Wholesale Order
Assign Your POS and Website Software
Auto-Share News on to Your Retailers’ and Sales Reps’ Public Websites
Automatically sort items that are have already been purchased to bottom of a bride's registry
Benefits of Keeping Older Registries on Your Shop Local Site
Best Practices for Collections on Shop Local
Best Practices for Processing an Order
Book an Appointment with a Shop Local Coach
Boost Your Google Ranking
Can’t Create a Digital Copy of an In-Store Purchase
Cancel an Order in Your Shop Local Store
Change / Update your Store's Tax Rate
Change a sales rep for a store
Change a SKU / Product ID
Change Business Type
Change how items are displayed in your Bridge store
Change or Remove the Sort of Items on a Page
Change sale rep group for your brand
Change settings to allow in-store pickup for customer online orders
Change the layout of items on your page / change product view / change page view
Change the Order of Your Slides
Change the Shipping Charge on an Order That Was Made
Change your home page layout / style
Change Your Registry Plan
Change Your Shipping / Handling Charges
Charge for gift wrapping on general public and/or registry purchases
Close Credit Card Processing Accounts
Confirm / validate that a gift registrant (bride) has completed the 5 steps in the incentive program
Confirm Your Sales Reps are Syncing with Your Brand
Connect with More Retailers / Stores on Shop Local
Connect With Your Sales Reps
Contact the Shop Local Team
Create a Parent Collection / Assign Existing Collection to a Parent Collection
Create an Invoice
Customize a Registry
Customize the Design of Your Shop Local Store
Customize your Shop Local Store and Home Page
Decline a sync request from a retailer
Decline or accept a sync request from a brand that you don't know
Delete / Remove a Sales Rep
Delete / remove an item
Delete a duplicate gift registry
Delete a Gift Registry from Your Shop Local Account
Delete an Order in Authorize.net on the Same Day It Was Placed
Delete Archived Registries
Delete or Cancel a Shop Local Account
Delete or Edit a Review
Delete or Remove a Brand from Your Shop Local Account
Designate a collection as "New" or a "Best seller"
Determine How Many Shop Local Brands You Are Syncing With
Distributor: when adding a new brand to your portfolio, how to quickly sync sales reps to this new brand
Download a list / Excel file of products that are missing images
Download a Monthly Registry Flyer
Download Multiple Registries
Download Your Customer Data
Download Your Customized Registry Flyer
Download Your Non-Syncing Products
Download Your Synced Products
Duplicate SKU Found - How to Find Original SKU
Edit / Change a Price
Edit a Gift Registry’s Date or Other Details
Edit or Delete/Archive Promotion / Sale Banners
Edit or Update Your Account Information / Edit Your Profile
Edit Prices for Multiple Items at Once
Edit your brand's bio / 'about' text
Examples of Shop Local Flyer in Wholesale Shipments to Retailers 📄—> 📦
Examples of Shop Local Logos on Brands' Websites
Export/Download Your Syncing Items / Get a Data Feed of Your Items
Find all registries that have a brand, SKU, or specific product in them
Find and Update a Product Missing a SKU
Find and Watch Your Training Videos
Find Missing Items on Your Site
Find Out What Your Shop Local Plan Is
For Brands: Email to Send to Your Sales Reps
For Merchants: Add a Link from Your Website to Your Shop Local Store
For Sales Reps: Email Template to Invite Your Retailers
For Syncing Brands: Email Template to Invite Your Retailers
Frequently Asked Terms of Service Questions
Get a fresh version of the web page (how do I refresh my page content?)
Gift Notice Sent to Registrant Emails
Give Shop Local access to your parent website
Have Shop Local Help Your Store Add a Link to Your Site
Help Your Brides Create a Registry on TheKnot.com and Make It Work For You
Hide / opt out of showing a promotion banner from a Product Syncing Brand
Hide / remove slides from your slideshow
Hide a 'congratulations' purchase notice from the Newsfeed
Hide a Registrant's Address from Appearing at Checkout
Hide a Syncing Brand item
Hide Sale Prices on Synced Products
Hide Wholesale Prices from Customers but Stay Logged in to Your Shop Local Store
How Customers Can Redeem Gift Cards Purchased via Shop Local Store
How Does Shop Local Compare to Faire?
How Does Shop Local Integrate with Your POS Systems
How Does the Shop Local Review Software Work?
How Shop Local Compares to Salsify
How Shop Local Syncing Compares to Shopify Collective
How to Add Shop Local to Your Online Business / Website
How to Add Your Shop Local Registry to MyRegistry.com
How to Add Your Shop Local Website to Your Facebook Account
How to Best Reduce Your Number of Gift Registries
How to export your products from QuickBooks
How to Find Ordering Terms for Your Syncing Brands
How to Let Shop Local Know You’re Ready to Go Live
How to motivate the bride to add a link on her official wedding website (e.g. theknot.com) leading to your site
How to Post News - Sharing News, Events, and Files
How to Process an Order if You Do Not Have Real-Time Credit Card Processing Setup
How to run a dimensions update
How to Specify the Registry Types Your Business Offers
How to tell a bride to add your store to theknot.com
How to turn off "bridal shower" option for registry purchases
Import Many Images into Shop Local / Mass Image Syncing
Import registries to your Shop Local Store
Increase the Number of Brands That Link to a Retailer’s Shop Local Store
Increasing Sales for Retailers
Increasing Sales on Existing Products
Invite a Brand to Become a Syncing Brand on Shop Local
Invite a Syncing Brand to Share Stock
Invite Retailers to Become Authorized Dealers
Invite Retailers to Sync
Keep Your News Post at the Top of Your Home Page & News Pages (Pin Your Post) / Feature Your Post
Know How Many Active and Archived Gift Registries Your Shop Local Account Has
Know how many Product Syncing Brands are in your current subscription
Know if a retailer is syncing with your brand(s)
Know if a sales rep is syncing with your brand(s)
Know whether a brand is a Product Syncing Brand or not on your site
Leaderboard Page
Limit in what country a product is displayed via Bridge's retailer network / control the country in which your products appear
Linking to Shopify API
Make a Gift Registry Private / Hide a Gift Registry from the Public
Make a Product Tax-Exempt
Making a Test Purchase on Your Site
Manage Email Subscriptions
Manage Registry Credit
Manage Your Brand's Slides
Mark an Item as a Special Order Item
Marketing: Personalized QR Codes
Mass Archive Items
Mass Import Items into Shop Local: Overview and Instructions
Mass Price Change (For Non Syncing Products)
Mass Price Change / Increase for Items in Shop Local
Mass Update of Synced Products
Merge Multiple SKUs
Move an item from one department to another
New Item and Image Mass import into Shop Local for Syncing Brands
Notify customers they are buying a gift credit and not real items
Offer a Discount for Signing Up for Newsletters
Offer a Post-Wedding Discount
Offer Free Registry Delivery/Shipping
Order Confirmation Emails
Order Status Update Emails
Organize items into primary, secondary and tertiary departments
Pay a Shop Local Invoice
Post Your News to Facebook and Your News Page at the Same Time
Price Floor: Overview
Prohibit / Stop Brides from Opening / Creating New Registries
Promote a Store via Text Message
Promote Your Brand on Shop Local
Prospects Page
Put a Synced Product on Sale
Quickly Add Images to Many Products
Reassign Products to Another Collection
Record a Purchase Made in the Physical Store in an Online Registry (Create Digital Copy of In-Store Purchase)
Recover Your Shop Local Login or Password
Reframe / Adjust Lifestyle Images
Refund a Purchase in Authorize.net
Registry Incentive: Post-Wedding Discount
Registry Marketing
Remove / Hide / Delete a Brand’s News Posts from Appearing on Your Home Page or News Page (Turn off Auto-Share)
Remove a brand from the Product Syncing Brand program
Remove item link is not appearing on registry page. Steps to fix this.
Removing Products from a Collection
Report an Error on Synced Products
Request a Missing Brand Be Added to the Master Shop Local Directory
Request a Missing Product / Item Be Added by a Product Syncing Brand
Request Access to Place Wholesale Orders with a Brand / Ask a Brand to be an Authorized Dealer
Request Tracking Information for an Order
Reset a Registry Password
Revamp your Synced Products
Run a Sale/Promotion via Shop Local
Run a Sales Report
Run a Temporary Sale on Products: How to Format an Excel Sheet to Give to Shop Local
See Price Changes for Syncing Products
See Which Brands Drop Ship
See Which of Your Sales Reps Are Connected to Your Brand via Shop Local
Select Multiple Shipping Carriers Used for Orders
Select Your Top 10 Wedding Gifts
Send a Message to a Business via the Ticket Tracking System
Send a Reminder about a Ticket Request That You Submitted
Send a Staff Member His/Her Login
Send a Welcome Email to a Registrant
Set a news post to appear in the future (aka: future posting)
Set a product to be "Retailers Only" / only allow retailers to view item and hide it from the general public
Set Up and Use Meta Pixel (Formerly Facebook Pixel)
Share a File or Document Using Your My File Sharing Library
Share a Registry's Website Address
Share Images with Shop Local / Image Import Checklist
Share Stock via Shop Local
Share Your Shop Local Products and News on Facebook / Make Your Shop Local Products and News Shoppable on Facebook
Share Your Store's Stock
Shop Local 101
Shop Local for Tradeshows & Market Buildings
Shop Local for Web Designers, Advertising Agencies, and Marketing Companies
Shop Local Logos
Shop Local Online Performance Fee
Show a Specific Product or Collection Picture below Your News Post (How to Use the SKU Tag (Also Known as The $ Or Dollar Tag)
Sign up a Retailer for a Free Shop Local Account
Software Integrations
Sort, Organize, and/or Rearrange Patterns/Collections
Start a New Registry for Your Registrant
Steps To Download A Gift Registry
Stop anniversary reminders ("Congratulations [couple's name]") from appearing on your Newsfeed
Stop brides from making changes to their registry items
Stop sending out anniversary reminders to customers that purchased a gift for a registry
Stop/Prohibit Customers from Overriding Registrant's Preferred Delivery Choice
Sync News from Facebook to Shop Local
Tell Customers That Registrants Will Be Given Gift in the Form of a Gift Credit / Card
Testing real-time credit card processing
Text Messages that Help Registrants, Customers, and Other Shop Local Members
Toggle Syncing On or Off for a Product
Tour Your Site's Navigation Menu
Track an Order with Shipping Tracking Integration
Transfer Ownership of Your Business
Turn off / disable allowing registrants to start a registry online
Turn Off Review Requests Sent to Customers
Turn Off Sending Abandoned Cart Emails
Turn off showing featured purchases on your Newsfeed
Turn Off the Ability for Registrants to Have Items Shipped
Turn off Your Online Registry Service
Turn on Group Gifting
Turning on, off, and updating email alert notifications to registrants when they receive a gift
Un-hide Synced Products
Unarchive a Gift Registry from your Shop Local Account
Unarchive or Reactivate an Archived Item
Unfeature / unpin news
Unhide a hidden item on a registry
Unhide a slide
Universal Domain Service
Unpublished and Archived Products
Unsubscribe a Customer from Emails
Unsubscribe registrants from emails telling them that they received a gift
Unsync Products with a Retailer / Remove a Retailer
Unsync with a Syncing Brand
Update a Team or Staff Member’s Email or Password to Access Shop Local
Update a ticket in the Ticket Tracking system
Update a Wholesale Order (for sales reps)
Update an Order's Status
Update Checking Account (ACH) Information with Service First and Authorize.net
Update Email Addresses
Update Fraud Filters in Authorize.net
Update Interior Designer Pricing
Update Stock for Your Products
Update the Credit Card Types Your Business Accepts
Update the Incentive Amount Given to Registrants for Starting a New Registry or Completing the 5 Success Tips
Update your address, telephone number, etc.
Update Your PCI Compliance Information
Update Your Products
Use the ‘Google an Image’ Feature / Drag Images to Add Them to Details Page
Using the Shopify-API Service
View a Brand's Wholesale Information
View a Page in Visitor Mode
View a Registrant's Login Information
View a Registry's Overview Page
View and Manage Marketing Tools
View and Manage Your Sales Reps
View Archived News Posts
View Information About a Registry's Gift Givers
View Interior Designer Prices Set by Your Brands
View Items Missing Canadian Pricing
View items that are missing pictures
View New Synced Products
View or change a customer's login or password
View Orders in your Shop Local Store
View Registry Purchases
View Stock for an Item
View the Product Searches Performed by Customers
View the Registry Searches Performed by Customers
View Tracking for All Orders on the "Track My Packages" Page
View Wholesale Information for Products Purchased by Customers
View Your Account's Performance Statistics
View your friends
View your past news posts
View Your Registrants’ Email Addresses and Telephone Numbers
Watching / Attending a Shop Local Webinar: Best Practices
What Emails and Text Messages Are Sent to Customers?
What Emails and Texts are Sent to Registrants?
What Images Exist on Shop Local and Where
What Is the Bridal / Gift Registry 5 Step Incentive Program?
What to do if a ticket is marked complete but you can't see the results of the ticket
Wholesale Ordering Overview for Brands
Wholesale Ordering Overview for Retailers & Designers
Why Does Your Store's Registry Not Appear at the Top of a Registrant's Site on The Knot

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