You may need to remove your brand from the Syncing program. When you do, you'll need to notify retailers that are syncing your products. Here are the steps to remove a brand from the Product Syncing Brand program:
- Notify Bridge that you'll be removing the brand. Normally, you must give Bridge a 90-day notice before delisting all items.
- Make a list of all retailers syncing data with your brand. You can get this in your Bridge account.
- Email the retailers notifying them of the delisting.
Please find a sample email that can be sent to retailers below:
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Hi,
[brand] will no longer be part of Bridge's Product Syncing Brand program.
We see that you sell this line.
We will be archiving all items in this brand soon.
Please note: if you have any [brand] items in a registry, they will remain in the registry. Reason: imagine if a bride registered for something and suddenly it was gone. She'd be upset. If you want to remove these items from registries, here are the steps:
- Log in to your Bridge.
- Hover over "Gift Registry" and from the drop down click on "Items Requested".
- On the Items Requested page, there is a search box that will let you search for items within all of your registries. In this box, type in "[brand]", then click on the Search button.
- The page will produce all items that have been requested for [brand]. This page also shows the registries that have requested these items.
- You will edit all the registries and adjust the registries as needed.
Thank you.
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