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Remove a brand from the Product Syncing Brand program

You may need to remove your brand from Bridge's Product Syncing Brand program. When you do, you'll need to notify retailers that are syncing your products.  Here are the steps to remove a brand from the Product Syncing Brand program:
 

  1. Notify Bridge that you'll be removing the brand. Normally, you must give Bridge a 90-day notice before delisting all items.
     
  2. Make a list of all retailers syncing data with your brand. You can get this in your Bridge account.
     
  3. Email the retailers notifying them of the delisting.

 

Please find a sample email that can be sent to retailers below:

………….

Hi, 
 

[brand] will no longer be part of Bridge's Product Syncing Brand program.
 

We see that you sell this line.
 

We will be archiving all items in this brand soon.
 

Please note: if you have any [brand] items in a registry, they will remain in the registry.  Reason: imagine if a bride registered for something and suddenly it was gone. She'd be upset. If you want to remove these items from registries, here are the steps:
 

  1. Log in to your Bridge.
     
  2. Hover over "Gift Registry" and from the drop down click on "Items Requested".
     
  3. On the Items Requested page, there is a search box that will let you search for items within all of your registries. In this box, type in "[brand]", then click on the Search button.
     
  4. The page will produce all items that have been requested for [brand]. This page also shows the registries that have requested these items. 
     
  5. You will edit all the registries and adjust the registries as needed.

 

Thank you.

………….

 

 

 

remove brand
Audience: Brands & Distributors
Article ID: 98. Created: July 20, 2016 at 7:19 PM / Edited: September 12, 2022 at 2:02 PM
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