As a brand, you will likely want all of your sales reps to have a Shop Local account and be Syncing products with you. 

Here is how to confirm that your reps are syncing with you:

1. Log in to your Shop Local.
    
2. At the top of your account, roll over Network and in the drop-down menu, click My Sales Reps.
    
3. On the  Sales Reps page, you'll see your brand and the relationship between the brand and the sales reps. 
    

4. There is a column that says Syncing. At the bottom of this column, there is a percentage showing you how many of your reps are Synced to the brand. You will likely want this percentage to be as close to 100% as possible.

   

5. When a rep is Synced with a brand, there will be a green dot in this column. If there is no green dot, it means the rep is not Syncing with the brand. In the absence of the green dot, there will be a link that says Ask to sync. Click this link to send a request to sync with the rep.

   

6. The rep will get an email and needs to log in and approve this request. Once they, all of your items will appear in their Shop Local account. 

Note: There are also columns on the Sales Reps page that say "Friends" and "Show on Find a Sales Rep" page. You will likely want these percentages at the bottom of these columns to be as close to 100% as possible. 

Related: 

• If you are missing a rep from the Sales Reps page, follow these steps to add a sales rep.
• If you want to remove a rep, follow these steps to delete a rep here.