Shop Local Logo

Bridge Text Logo

Shop Local E-commerce Platform Shop Local E-commerce Platform Powering
1,200+ Indie Businesses
Home
Customers
  • Retailers Using Shop Local
  • Brands Using Shop Local
  • Customer Experiences
  • Shop Local Business Directory
News
  • News from Bridge
  • News from Members
  • Bridge Events
  • Training Calendar
  • Training Videos
  • New Software Features & Updates
  • Dollars & Sense Posts
  • Jobs at Bridge
Events
About Company
Login
Services
  • Services by Business Type:
  • Overview of Services by Business Type
  • For Retailers
    • Overview for Retailers
    • E-commerce Service
    • Gift Registry Service
    • Product Syncing Service
    • Wholesale Ordering Service
    • Retail Business Network
    • Rank Well in Google
    • Fight Amazon
    • Pricing for Retailers
  • For Brands
    • Overview for Brands
    • Online Store Service
    • Gift Registry for Brands
    • Product Syncing Service
    • Wholesale Ordering Service
    • Retail Business Network
    • Pricing for Brands
  • For Sales Reps
    • Overview
    • Product Syncing Service
    • Wholesale Ordering Service
    • Retail Business Network
    • Pricing for Reps
    • Refer a Retailer
  • Not a business? You're invited to join Shop Local as a friend of the retail industry.
  • Services by Solution Type:
  • Overview of Services by Solution
  • Online Store Service
    • Overview
    • Our Store vs. Other Software
    • Our Store and Shopify
    • Software Updates & Tips
  • Gift Registry Service
    • Overview
    • Grade Your Gift Registry Software
  • Brand Syncing Service
    • Overview
    • Step-by-Step of How It Works
    • For Retailers
    • For Retailers: Add to Your Website
    • For Brands
    • For Sales Reps
    • Retail Survey: 18%
    • Brand Syncing vs. Dropbox
    • Brand Syncing Members
    • Free Product Newsletters
    • Synced Products on Sale
  • Wholesale Ordering Service
  • Retail Business Network
  • Industry Standards
  • Universal Login
  • Credit Card Processing Service
  • Shop Local Directory
  • Bridge's Shop Local Account
Sell
  • Sell via:
  • Online Store (B2C)
    • Our Online Store for Retailers
    • Our Online Store for Brands
    • Our Online Store vs. Other Software
    • Our Online Store and Shopify
    • Software Updates & Tips
  • Gift Registry Service
    • Registry Service for Retailers
    • Registry Service for Brands
    • Grade Your Gift Registry Software
  • Wholesale Service (B2B)
Pricing
  • For Retailers
  • For Brands
  • For Sales Reps
Help
  • Contact Us
  • Training Calendar
  • Training Videos
  • Help & Support Docs
  • Industry Standards
Open Free Account
Shop Local Logo

Bridge Logo

Join Login
  • Pricing
    • For Retailers
    • For Brands
    • For Sales Reps
  • Solutions by Business Type
    • Overview
    • For Retailers
      • Overview
      • Online Store
      • Gift Registry Service
      • Brand Syncing Service
      • Retail Business Network
      • Rank Well in Google
      • Fight Amazon
      • Pricing
    • For Brands
      • Overview
      • Online Store
      • Brand Syncing Service
      • Wholesale Ordering Service
      • Retail Business Network
      • Pricing
    • For Sales Reps
      • Overview
      • Brand Syncing Service
      • Wholesale Ordering Service
      • Retail Business Network
      • Pricing
  • Services & Software
    • Overview
    • Online Store
      • Overview
      • For Retailers
      • For Brands
      • Bridge Store vs. Other Software
      • Bridge Store and Shopify
      • Software Updates & Tips
      • Customer Experiences
    • Gift Registry Service
    • Brand Syncing Service
      • Overview
      • Step-by-Step of How It Works
      • For Retailers
      • For Retailers: Add to Your Website
      • For Brands
      • For Sales Reps
      • Retail Survey: 18%
      • Product Syncing vs. Dropbox
        and Traditional File Sharing
      • Brand Members
      • Free Product Newsletters
      • Synced Products on Sale
    • Wholesale Ordering Service
    • Retail Social Network
    • Industry Collaboration Standards
    • Universal Login Service
    • Credit Card Processing Service
    • Shop Local Business Directory
  • Customers
    • Retailers Using Bridge
      E-commerce Software
    • Brands Using Product
      Syncing Service
    • Customer Experiences
    • Shop Local Business Directory
  • News
    • News from Bridge
    • News from Members
    • Events
    • Training Calendar
    • Training Videos
    • New Software Features & Updates
    • Dollars & Sense Posts
    • Jobs at Bridge
  • About Company
  • Help & Support Docs
  • Contact Us
  • Login
Help Documents
Bridge Support Logo

Help Documents

How does the Bridge review software work?
Having online reviews is good for your store for a few reasons. Reviews:
a. Help customers trust your store.
b. Boost your ranking in Google.
c. Help you know how you're serving your customers in an efficient manner. Receiving an online review is much quicker than taking a customer's thoughts in person or via telephone. Also, customers may be more willing to write a review vs. voice it in person.

How does our software generate review for your business?

Our software solicits reviews by contacting customers and brides.

1. Soliciting customers
After about 5 days after a registry purchase — or after 8 days or a non-registry purchase, Bridge emails your customer asking him or her to review the shopping experience. We do NOT ask him or her to review the item. We ask for him or her to review the experience.

If he or she does not reply, we email him or her a reminder 3 days later.

In total, Bridge sends up to 2 emails to a customer.

2. Soliciting brides
We email a bride 2 weeks after her wedding date to ask her to review her registry experience.


How does Bridge's software compare to Yelps?
Our software has the customer's email and name and knows when to ask them for a review; Yelp doesn't have that data so it doesn't know when to ask.  Due to this, your software collects many more reviews than Yelp.


Can your store turn off the solicitation of reviews?
Yes, but we discourage this.  If you wish to do this, you can follow the review solicitation deactivation steps here:

https://www.shoplocal.org/help-center.cfm/140/turn-off-review-request-feature

Audience: Retailers
Article ID: 173. Created: June 4, 2017 at 11:15 PM / Edited: June 4, 2017 at 11:15 PM
Contact Bridge:
  • 1-212-245-9655
  • Shoplocal.org
Learning:
  • New Features Directory
  • Training Calendar
  • Training Videos
↑
Bridge's Shop Local Service is Trusted by 1,200+ Companies
Contact Bridge
Call
212-254-9655
Visit
339 East 9th St.
Suite B
East Village
New York, NY 10003
Made in NYC
PRICING
For Retailers
For Brands
For Sales Reps
.
CLIENTS
Retailers Using Shop Local Store
Brand Syncing Partners
Client Experiences
Shop Local Directory
SOLUTIONS
Overview
For Retailers
For Brands
For Sales Reps
NEWS
News from Bridge
Bridge Events
Training Calendar
New Features & Updates
SERVICES
Overview
Online Store
Gift Registry
Product Syncing
Wholesale Ordering
Retail Social Network
Industry Standards
Universal Login
Credit Card Processing
Shop Local Directory
Copyright © 2023 Bridge • Terms of Service • Member User Agreement • Accessibility • Privacy Policy
Shop Local Logo ×
Create Your Free Shop Local Account

Enter Your Email Address:

We'll send you an email to confirm your address.

Choose Your Business Type:

By signing up for Bridge's Shop Local service, you agree to the Terms of Service and Member User Agreement.

Enlarge Image
Enlarge Image
Shop Local Logo ×
Bonus ~ Through June 31, 2023
Get $20 for signing up, plus $20 for each business you refer.

Terms - COMING SOON
Shop Local Logo ×
Bonus ~ Through June 31, 2023
Get $20 for signing up, plus $20 for each business you refer.

Terms - COMING SOON