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Home > Support > Help Documents > See Which of Your Sales Reps Are Connected to Your Brand via Shop Local
See Which of Your Sales Reps Are Connected to Your Brand via Shop Local
  1. Log in to your Shop Local account.
     
  2. Roll over Network at the top of your site. From the drop-down menu, click on My Sales Reps.
     
  3. On the My Sales Reps page, you'll see all off the sales reps that either are friends and/or syncing products with your account.

    You will want all of your reps to be listed here in this area.


    a. If you see reps that you no longer do business with, and you wish to remove them, you'll want to do follow these steps:

    i. Find the rep that you wish to not have listed as your rep anymore. Click the rep's name to manage your business relationship.

    ii. In the floating white box, you'll see a few options to edit your relationship with the rep:

    + You can unsync products with the rep.
    Unsyncing will unsync products from the rep's account AND remove the rep from being listed on your Find a Sales Rep page. 

    + You can remove the rep from appearing on your Find a Store page.

    + You can unfriend the rep.
    When you are friends with a rep, you will be able to easily share news back and forth via your News & Events page; being friends does not mean you are sharing/syncing products. 

    + Complete removal: if the rep has no relation with your business anymore, this is the best option. There is a link at the bottom of the white window that says "» Remove my brand(s) from this business and unfriend. There is no business connection between my business and this one."
    When you click this,  this will do all of the unbinding listed above: it will unfriend, unsync, and delist this rep from your find a rep page.


    b. If you notice a rep that is missing and you wish to add it, you'll scroll to the bottom of the page and click "Add Sales Rep."
    i. Clicking this button will take you to the National Sales Rep Directory.

    On the Rep Directory page enter the rep's name or email in the search box.
    If you find the rep in the search results, you will click "Friend" link in the Friends column. Then you will click on the "Ask to Sync" link in the "Product Syncing" column.

    ii. If you do not find the rep that you are looking for in the directory, you will click on the green "Invite Sales Rep" button on the right hand side. 

    Clicking this button will produce a window that allows you to enter:
    - sales rep name / business name
    - their business type. select "Sales rep".
    - their city of residence.

    Then click Submit. Clicking this will:
    1. Send an email invitation to the sales rep / business.
    2. Send an email to Shop Local. We'll enter this business in our directory and then alert you when we've added it.

 

Please note: The steps above are for accessing pages via desktop and may differ slightly on mobile.

sales rep   unfriend   unsync   my sales rep page   grow sales network
Audience: Brands & Distributors
Article ID: 170. Created: May 24, 2017 at 1:46 AM / Edited: June 11, 2024 at 11:51 AM
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