Help Document: Ask a Retailer to Sync Products with Your Brand

Log in to your Shop Local account.
The first step is confirming if the retailer is active in Shop Local and if it shows that it sells your brand.
1. To do this, at the top of your site, roll over Network and in the drop-down menu, click My Retailers.
2. On this page, you'll see your brand and which retailers are connected to it.
3. You will most likely want to sync with all retailers that say they sell your brand.
4. At the bottom of the "Synced" column, there is a percentage showing the percentage of retailers which you're Syncing products with. You will likely want this percentage to be as close to 100% as possible.
5. If you see the retailer that you want to sync with here, click the Ask to Sync link.
  Note: There is also a column titled "Show on Find a Retailer.” If you are Syncing products with the retailer and there is no green dot, click on Add in the “Show on Find a Retailer” column. You will want to show stores that you're syncing with on your Find a Retailer page.
On the My Retailers page, if you don't see the retailer's name, at the bottom of the page, click the green button that says Add Business.
You will be taken to the directory with all of Shop Local's businesses in it.
In this directory, search for the business that you wish to add.
Once you find the business, under the Syncing Products header, click on the Ask to Sync link.
1. A floating window will appear that says Send Sync request .
2. Click on the blue Send sync request button. This will send a Sync request.
If the business accepts this Sync request, all your products will appear in its Shop Local Store.
You can watch your request's progress in your Ticket Tracking system.

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